Privacy Policy
How we collect, use, and protect your information
Last updated: July 28, 2026Introduction
Welcome to %s. Our privacy policy explains how we collect, use, and protect your information when you use our platform.
We value your privacy. This document explains how we handle your information to provide you with the best services.
Our Commitment
We are committed to protecting your privacy and using your information in a transparent and secure manner.
Information We Collect
We collect the following information to provide our services:
Personal Information
Name, email, phone number, address, and identification details when you register.
Business Information
Company details, business name, and registration information when you register as a seller or service provider.
Usage Data
Information about what you view, search for, and how you interact with our platform.
Technical Data
IP address, device type, operating system, and browser information.
Transaction Data
Information about purchases, sales, rentals, and payment methods.
Location Data
Your location and map information when you grant permission.
How We Use Your Information
| Purpose | Information Used | Benefit |
|---|---|---|
| Account Creation | Personal and business information | Create and manage your account |
| Service Delivery | Business and usage data | Connect you with relevant products and services |
| Customer Support | Personal and business information | Respond to your inquiries and resolve issues |
| Platform Improvement | Usage and technical data | Enhance our platform and services |
| Security | Technical and usage data | Protect our platform and your information |
| Communication | Email and phone | Send updates, notifications, and new services |
| Legal Compliance | All information | Comply with laws and regulations |
How We Protect Your Information
Technical Measures
We use SSL encryption, security software, and secure data storage methods.
Administrative Measures
Our staff receive data protection training, and information is handled with strict protocols.
Protection Methods
We implement firewalls, regular backups, and intrusion detection systems.
Third Party Security
Our partners maintain security standards and data protection measures.
Your Rights Regarding Your Information
Access
You have the right to see all information we have about you.
Rectification
You can request that we correct inaccurate or incomplete information.
Erasure
You can request that we delete your information in certain circumstances.
Object
You can object to how we use your information.
Portability
You can request that we send your information in a digital format.
Withdraw Consent
You can withdraw your consent at any time.
Lodge a Complaint
You have the right to lodge a complaint with the data protection authority.
Restriction
You can request that we restrict how we use your information in certain circumstances.
How to Exercise Your Rights
To exercise your rights, contact us at privacy@e-agakiriro.com or through our platform. We respond within 30 days.
Contact Us
Phone
+250791697070Address
Kigali, Rwanda
Data Protection Officer
dpo@e-agakiriro.comWebsite
e-agakiriro.comData Protection Authority
If your issue is not resolved, you have the right to contact Rwanda's data protection authority: National Cyber Security Authority (NCSA).
Your Privacy Matters to Us
We continuously review and improve our data protection practices. This policy may change, and we will notify you of significant updates.
Thank you for trusting %s!